The Dutch Darts Federation (Nedernadse Darts Bond) organizes the Dutch Open Darts annually, a major international darts tournament for singles and pairs with more than 5,000 participants. From registration to ticket scanning, all processes are managed using ticket software and equipment from Avayo, featuring custom-developed features to meet the unique needs of the Dutch Darts Federation.

“We had been searching for years, but the software we needed simply did not exist. Avayo was the only company capable of and willing to provide us with customized solutions,’ says Paul Engelbertink of the Dutch Darts Federation. ‘It was a significant challenge that Avayo invested a lot of time and energy in.”

The primary challenge was the registration process. It was crucial to have a system link for participants wanting to engage in multiple parts of the tournament. This link was absent in the old system, necessitating manual processing. Before the tournament, players collected their player cards in a large tent on the tournament grounds, resulting in substantial work behind the scenes, consuming time and money.

The new software system with a ticket module seamlessly links various registrations. Participants can directly download and print their tickets, complete with QR codes (player cards), and have them scanned at the tournament. Avayo supplies the necessary hand scanners.

“People no longer need to wait; they simply have their tickets scanned and can proceed. Everything works excellently, from the ticket shop to the scanning of the player cards,’ Paul Engelbertink elaborates. ‘Our players and visitors are extremely positive, and ultimately, that’s what matters most to us.”