The Parkgebouw in Rijssen is a local theater with two halls. The Parkgebouw Rijssen uses Avayo’s ticketing software to purchase tickets. With this software it is possible to buy placed tickets, even for multiple performances at the same time.
Previously, it was not possible for visitors to the theater to book tickets for multiple performances in the webshop system. Customers then had to order their tickets per performance.
Avayo started working on this based on the wishes of Parkgebouw Rijssen . Because, especially at the start of the theater season, regular visitors to the theater like to order tickets for the whole year.
“We are one of the first theaters to use the Avayo system,” says Tanja Zwiers of Parkgebouw Rijssen. ‘Avayo is always open to questions, which is why the ticket system has been developed in such a way that it suits us very well. If we do run into something, it is always resolved immediately.’
Theatergoers now buy tickets for as many performances as they want, receive a proposal for the best seat in the theater and then pay. This saves a lot of time and therefore costs, because the order no longer has to
be processed per performance, but can be sent in its entirety immediately. This allows Parkgebouw Rijssen to work more efficiently. ‘The financial side was also a good reason to choose Avayo. They are one of the few parties where you do not have to purchase an expensive ticketing system, because Avayo charges per ticket,” says Tanja Zwiers.
The entire ticket system works from the cloud and is connected to the laptops and access control of the Parkgebouw Rijssen. This way they can easily check the entrance tickets with their own USB handheld scanners at the start of the performance.
For one-off events, they can use a smartphone app or Avayo’s mobile handheld scanners, which are always available for loan.